ERPLax, operated by EchoPx Technologies, is committed to protecting your privacy. This policy applies to api.erplax.ai and all ERPLax SaaS ERP services.
1 Information We Collect
Information you provide
When subscribing to ERPLax, we collect your company name, email address, phone number, billing address, and payment information (processed via Razorpay).
Automatically collected
We may collect IP address, browser type, device information, and pages visited for security and analytics purposes.
2 How We Use Your Information
- To provision and manage your ERPLax instance
- To process subscription payments via Razorpay
- To send deployment confirmations and renewal reminders
- To respond to support requests
- To detect and prevent fraud or security threats
- To comply with applicable Indian laws and regulations
3 Information Sharing
We do not sell or rent your personal information. We share it only with:
- Razorpay — to process subscription payments securely
- Hostinger — our infrastructure provider for hosting ERP instances
- Legal authorities — when required by law or court order
4 Payment Security
All payments are processed through Razorpay, a PCI-DSS compliant gateway. We do not store card details on our servers. Each ERPLax instance operates with a fully isolated database — no data is shared between clients.
5 Cookies
We use essential cookies to maintain your login session and enable core ERPLax functionality. You can disable cookies via your browser settings, though this may affect your instance.
6 Data Security
We protect your data using SSL/TLS encryption, RSA-signed JWT licence tokens, isolated per-client databases, and restricted access to production systems.
7 Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within 7 business days.
8 Contact Us
By using ERPLax, you agree to this Privacy Policy.